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Salesforce Slack-Con-201 Exam Syllabus Topics:

Salesforce Certified Slack Consultant Sample Questions:

1. Your client wants to add an additional layer of security for their data in Slack. They enquired about Slack's Enterprise Key Management (EKM) product.
What guidance can you provide on how to proceed with enabling EKM?

A) EKM is a free product that you can add-on as necessary. Only Org Owner has the ability to enable EKM.
B) EKM is included with the purchase of Slack security tools and can be enabled by the Org Owner.
C) EKM is an add-on product that needs to be purchased and then configured with support from Slack.

2. RedSplash Corp is trying to determine Slack adoption by department to understand where managers can identify Slack champions who can train other internal users.
What attributes mapping can you suggest to get an insight into this data?

A) Push SCIM attributes enterprise.department and enterprise.manager.managerId from IDP to populate the custom profile fields "Department" and "Manager" in Slack.
B) Map SCIM attributes dept and mgr to populate the custom profile fields "Department" and "Manager" in Slack.
C) Create custom profile fields "Department" and "Manager" so members can update them manually.
D) Create custom profile fields "Department" and "Manager" so SCIM can push values to these fields.

3. Your client wants to create an IT Support help channel and asks you to advise on the best option using Slack channel naming settings and best practices.
Which channel name do you select?

A) #help_it
B) #HELP-IT
C) #help-it
D) #help-it!

4. You learn during the project kickoff session that a client recently purchased Enterprise Grid with the hopes of growing their market share by strengthening partnerships with external vendors. The client is also looking to improve company culture by encouraging employees to engage in cross-functional collaboration more often.
You need to help the client draft their vision statement for Slack.
Which vision statement is the most appropriate for your client?

A) With Slack we will build deeper connections by using a single global collaboration platform.
B) Slack will be the core communication platform and will scale our business by providing a secure method of communication with external organizations.
C) Slack will help ensure our people and teams have the best collaboration tools by using a leading enterprise software that is intelligent, innovative and flexible.
D) Slack will enable us to expedite our sales cycle time by 50%, while supporting our employees with seamless communication power.

5. Betalog Corp is planning a grid launch with three workspaces. They would like a default announcement channel for all members in the grid.
What guidance can you provide Betalog's Slack admins to meet their requirement?

A) In org settings, create a channel and make it a default channel. Add all three workspaces to the channel.
B) Create a channel in one workspace. Make it an org-wide channel by adding the other two workspaces.
In org settings, make it a default channel.
C) Create a channel in one workspace. Make it an org-wide channel by adding the other two workspaces.In the workspace settings, make it a default channel.
D) In org settings, create a channel and make it a default org-wide channel. Add the channel to the other two workspaces.

Solutions: