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ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:

1. Usability reviews aim to identify potential usability problems based on certain criteria. Which of the following is a reasonable criterion for a usability review?

A) Opinion of the management
B) Statutory Code of Practice
C) Usability standards
D) Functional requirements

2. Which of the following is the correct distinction between formative and summative usability evaluation?

A) Summative evaluations mostly rely on user tests, formative evaluations require experts
B) Summative evaluations focus on improvement, formative evaluations assess the outcome
C) Summative evaluations assess the outcome, formative evaluations focus on improvement
D) Summative evaluations mostly rely on experts, formative evaluations require users

3. You're defining usability test tasks for a web shop for mobile phones and smartphones. Finding out whether users are able to place an order easily has been identified as the main goal of the usability test.
Which of the following is a reasonable task definition to include in the test?

A) Which mobile operating system do you prefer?
B) Put the first phone you find in your shopping cart!
C) Your phone broke and you're looking for a new smartphone. Your budget is 200$ and it should have an infrared sensor as you like to operate your home entertainment system with it. Find a suited smartphone and order it!
D) Enter the item number "1469483" in the search box and click "OK". Put the first item in the cart by clicking "add to bag". Then, click on "checkout" in order to start the order process. After that, fill in the form and click on "submit".

4. In the last project, the usability tests substantially exceeded the budget of the test plan. Which quality control task could have been used to avoid this?

A) Check that findings are communicated to the stakeholders
B) Check consumed resources regularly and compare with the estimates
C) Check that the usability test plan has been properly reviewed
D) Check whether the usability test report conforms to the best practices

Solutions: