UPDATED [2022] Pass Oracle 1z0-1003-22 Exam in First Attempt Guaranteed
Pass 1z0-1003-22 Exam Latest Practice Questions
Oracle 1z0-1003-22 Exam Syllabus Topics:
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NEW QUESTION 60
Identify three examples of how filters are utilized within Oracle Field Service Cloud.
- A. Restrict the number of activities that appear on resources' routes.
- B. Display only certain activities or resources within the List View.
- C. Display only certain resources within the Daily view.
- D. Display only certain users within the Users screen.
- E. Define activity and/or resource assignment preferences within Routing Plans.
Answer: B,D,E
Explanation:
https://docs.oracle.com/cloud/february2016/fieldservicecs_gs/FAADU/Administration.htm
NEW QUESTION 61
A company has just expanded it's serviceable area in Europe to include coverage in Germany. As a result, many new users will need the OFSC interface screens to display in German.
Which of the following statements is correct about OFSC's capabilities for addressing this new requirement?
- A. Once Germany is added as a "Language" from the Display configuration screen, then the corresponding translations can be viewed and modified via the Glossary.
- B. Translations to OFSC native fields and custom properties can be made using either the Properties or Glossary export/import functionality.
- C. Translations to OFSC native fields can be made using the Glossary export/import functionality, but custom properties can only be translated by exporting/importing the Properties list.
- D. Once Germany is added as an "Available Country" from the Business Rules configuration screen, then the corresponding translations can be viewed and modified via the Glossary.
Answer: D
NEW QUESTION 62
Which two statements are correct regarding Delivery Windows in Oracle Field Service Cloud (OFSC)?
- A. Delivery Windows are enabled and calculated per Activity Type configurations.
- B. Delivery Windows are calculated for all Activity Types by default.
- C. Delivery Windows are enabled per Resource Type calculations.
- D. Delivery Windows are configurable by size and granularity by Activity Type.
- E. Delivery Windows are configurable by size and granularity as a global setting in OFSC.
Answer: A,D
NEW QUESTION 63
Which two statement are correct regarding activity assignment via Collaboration?
- A. An activity dragged and dropped into a Collaboration chat with a resource must be accepted by that resource in Oer for it to be assigned.
- B. An activity broadcasted via Collaboration as part of an Immediate routing plan schedule gets assigned to the first technician to accept it.
- C. An activity dragged and dropped into a Collaboration chat with a resource can be automatically assigned without the resource having to accept It.
- D. An activity broadcasted via Collaboration as part of any type of routing plan schedule gets assigned to the first technician to accept it.
Answer: A,B
NEW QUESTION 64
Which three Resource Type Roles can share work skills, inventory, and geolocation in teamwork?
- A. Bucket
- B. Tool
- C. Organization Unit
- D. Vehicle
- E. Field Resource
Answer: B,D,E
Explanation:
Reference https://docs.oracle.com/cloud/november2015/servicecs_gs/FAADU/FAADU.pdf
NEW QUESTION 65
On the Quota screen in Oracle Field Service Cloud (OFSC), there is a column that displays values for 'Other Activities'.
Which describes the 'Other Activities' that contribute to the values displayed in that column?
- A. activities that have specifically been added by field resources using the 'Add Activity1, 'Prework' or 'Reopen' actions
- B. non-scheduled activities that are either within the Capacity Area bucket or currently assigned to resources' routes
- C. non-scheduled activities that exist within the Capacity Area bucket
- D. activities that consume capacity but are not associated with the capacity categories or time slots configured for a given Capacity Area
Answer: B
NEW QUESTION 66
Which two statements are correct regarding the characteristics of an SLA window?
- A. An SLA window indicates when an activity should start.
- B. An SLA window indicates how long an activity should take to complete.
- C. An SLA window indicates that there is enough time available within it to perform an activity.
- D. An SLA window indicates when an activity should be completed.
Answer: A,D
NEW QUESTION 67
Your customer has a group of technicians who are working in the following rotating shifts:
- Two consecutive weeks: Monday through Friday from 8 AM to 5 PM
- Next two consecutive weeks: Monday through Friday from 9 AM to 6 PM and also Saturday from 11 AM to 1 PM
- During the Monday through Friday shifts, lunch is every day at 1 PM.
Which configuration supports this rotating shift requirement?
- A. Create a work schedule with three shifts. Each shift must include a repeating activity for lunch.
- B. Create one work schedule with three shifts. Two of those shifts must include a repeating activity for lunch.
- C. Create one shift with two work schedules. Each work schedule must include a repeating act for lunch.
- D. Create one shift with two "working time" calendars and include a repeating activity for lunch.
- E. Create a work schedule with two shifts. Each of those shifts must include a repeating activity for lunch.
Answer: E
NEW QUESTION 68
When creating a filter for use within the List/Time/Map/Daily screens in Oracle Field Service Cloud (OFSC), which option specifically enables a user interacting with the filtfr on those screens to enter a value of their choice?
- A. Select the 'In' operator option when specifying the filter conditions.
- B. Select the 'Dynamic' option when specifying the filter conditions.
- C. Select the 'Contains' operator option when specifying the filter conditions.
- D. Select the 'Is not empty' option when specifying the filter conditions.
Answer: D
NEW QUESTION 69
Which two statements are correct regarding the use of planned capacity management?
- A. Planned capacity can be automatically calculated by entering the preferred variance as compared to available capacity.
- B. Planned capacity can be set at the day, capacity category and time slot levels for a given capacity area and it's organization units.
- C. Planned capacity can be entered either by resources or capacity (days, hours, minutes) depending on what is configured in the 'Working time unit' parameter.
- D. Planned capacity can be set at the day level only for a given capacity area and it's organization units.
- E. Planned capacity can only be set if the capacity area is configured to manage booking based on time slot.
Answer: C,E
NEW QUESTION 70
Which option correctly describes the Time Limit setting within a routing plan?
- A. The Time Limit setting controls whether overtime is allowed for the routing plan.
- B. A routing plan will be stopped once its runtime duration reaches the Time Limit.
- C. A recurrent routing plan will no longer run if the current time has exceeded the Time Limit configured for the plan.
- D. No routing plans, assigned to a given bucket, will run if the current time has exceeded the Time Limit.
Answer: B
Explanation:
Reference https://docs.oracle.com/cloud/august2017/fieldservicecs_gs/FARCU/FARCU.pdf
NEW QUESTION 71
Which two statements are true regarding filter functionality within OFSC?
- A. After a filter has been created and saved, you cannot change the entity to which it is associated.
- B. If an activity filter has two conditions, then an activity must meet at least one of the conditions in order to be filtered.
- C. Filters can be used in conjunction with activities, resources, and inventory.
- D. Filters can be created where only certain User Types can see and interact with them.
Answer: B,D
Explanation:
https://docs.oracle.com/cloud/august2015/servicecs_gs/FARCU/FARCU.pdf
NEW QUESTION 72
A customer wants to configure Oracle Field Service Cloud (OFSC) to display a warning in the Dispatch Console wfien a resource has not activated their route by their exact shift start time. An email notification should also be generated and sent to the resource's supervisor.
Which two options are correct regarding how this requirement is supported?
- A. The Alert Setting 'Route has not been started x minutes after the start time of resource work day' should be set to 0 minutes.
- B. The Alert Setting 'Route has not been started x minutes after the start time of resource work day' should be set to 1 minute.
- C. Configuring a message scenario with the launch condition 'Route is not activated' will also automatically enable the 'Route has not been started x minutes after the start time of resource work day' alert to display at the 'Shift should have started X minutes ago according to the calendar' timing setting.
- D. A message scenario with the Launch Condition 'Route is not activated' must be configured for the email notification.
Answer: B,C
NEW QUESTION 73
Which two settings must be configured to ensure that an alert will display in the Dispatch Console when a resource does NOT activate their route on time?
- A. Create a resource filter that has an "Activated contains Activated" condition for use in the List/Time/Map/Daily views.
- B. Configure a message associated with the "Route is not activated" launch condition within a Message Scenario.
- C. Configure the "Route has not been started XX minutes after the start time of resource work day" alert setting from the Display screen.
- D. Select the "Enable 'Not activated in time' alert and trigger" within the appropriate Resource Types configuration screen.
Answer: C,D
NEW QUESTION 74
After reviewing the overall performance metrics of their workforce, a company identified that their technicians are frequently arriving at jobs late.
They want to use reoptimization to reduce the amount of lateness and improve their technicians' on-time arrival.
Which setting is required to do this?
- A. Enable Reoptimization within the routing plan, then select "Optimize routes."
- B. Enable Reoptimization within the routing plan, then select "Reduce overtime "
- C. Enable Reoptimization within the routing plan, then select "Reduce overdue."
- D. Enable Reoptimization within the routing plan, then select "Assign high priority activities."
- E. Enable Reoptimization within the routing plan, then select "Assign overdue activities."
Answer: E
Explanation:
Reference https://docs.oracle.com/en/cloud/saas/field-service/18a/farcu/using-routing-cloud-service.pdf
NEW QUESTION 75
Which statement is correct regarding the capabilities of 'reoptimization' within an Oracle Field Service Cloud (OFSC) routing plan?
- A. 'Minimize summary travel1 is one of the selectable goals within the Reoptimization section of a routing plan.
- B. Reoptimization filters are used to specify the costs of not assigning certain types of activities as well as lateness tolerances.
- C. In general, the higher the reoptimization penalty % is set, the less impact reoptimization will have on activities already assigned to routes.
- D. Reoptimization can be enabled for manual, once-a-day, recurrent, immediate and sequential routing plans. ^j
Answer: D
NEW QUESTION 76
Which two statements are correct regarding Daily Extracts in Oracle Field Service Cloud (OFSC)?
- A. The Daily Extract files can be configured to include, exclude and/or arrange the order of corresponding fields and custom properties.
- B. If using an overnight shift, the Daily Extracts for the previous day will be available only after the overnight period configured on the Business Rules screen has passed.
- C. Daily Extract files are accessible for download either via API, via SFTP or manually through the Outbound Integration Channels screenO OFSC.
- D. Daily Extracts can be configured to be available in either XML, CSV or HTML format.
- E. When new custom properties are configured within OFSC, they are automatically added to the appropriate configured Daily Extract files.
Answer: A,D
NEW QUESTION 77
An Oracle Field Service Cloud (OFSC) Enterprise customer has decided to provide their technicians with access to a map layer showing real-time traffic updates.
The User Type for those technicians has been updated with the 'Use real-time traffic data' feature enabled, and all activities will have resolved coordinates provided when they are created.
Which two statements are correct regarding what those technicians will experience when signed into the OFSC Core Application with that feature enabled?
- A. When the technician completes an activity, the travel durations to the rest of the activities along their route will be updated with real-time traffic data.
- B. Upon route activation, the travel durations to all of the activities along their route will be updated with real-time traffic data.
- C. When the technician completes an activity, only the travel duration to their next activity will be updated with real-time traffic data.
- D. Upon route activation, only the travel duration to their first activity will be updated with real-time traffic data.
Answer: A,D
NEW QUESTION 78
You are creating a new String property for field technicians to capture a customer's email address and want to be sure that any entries are in a valid format.
Which step is required to force a valid email address?
- A. Add a property hint that explains the proper format.
- B. Enter an appropriate regular expression to validate entries.
- C. Enter the appropriate XSL transformation code to force valid entries.
- D. Choose "Email" from the GUI drop-down list.
Answer: D
Explanation:
Reference https://docs.oracle.com/cloud/august2017/fieldservicecs_gs/FAADU/Administration.htm
NEW QUESTION 79
Which option is correct when "Sharing of the skill in Teamwork" is set to "Summary" for the technicians that have the option to share skills?
- A. The team gets the total sum of work skill levels of all the team members.
- B. The team gets the maximal work skill level of all the team members.
- C. The team gets the total sum of work skill levels of just one of the team members.
- D. The assigned work skill assigned to a member does not affect the skills of the team.
Answer: D
NEW QUESTION 80
Which two statements are correct regarding activity duration estimations?
- A. An activity's estimated duration will never change if the activity gets reassigned from one technician to another.
- B. An Activity Type's "default duration" is applied when there are not enough learned statistics to use for estimations.
- C. The durations of completed activities are the only ones used for future estimations.
- D. Historical data is not relevant for any activity duration calculations.
- E. Travel statistics can influence activity duration estimations.
Answer: B,E
Explanation:
Reference https://docs.oracle.com/en/cloud/saas/field-service/18c/faadu/configuring-oracle-field-service-cloud.html#c_precalculatedTravelStats
NEW QUESTION 81
A customer is currently closing booking automatically by capacity category within all of their Capacity Areas, but they also want to be abl^to close booking per work zone because some of their work zones require additional work preparations.
Which step is required to enable this functionality?
- A. If 'Work Zone support' is enabled on the Business Rules screen, there are no additional steps required to enable closure of booking per work zone.
- B. On the Business Rules screen, enable 'Allow closing of booking on work zone level'.
- C. On the Quota Configuration screen for each Capacity Area, enable the 'Allow closing of booking on work zone level' feature.
- D. On the Resources screen for each Capacity Area, enable the 'Allow closing of booking on work zone level' feature.
Answer: B
NEW QUESTION 82
A company has a policy that all their technicians will start their working day at their first job and end their day at the office depot.
What should you set in the system to capture this requirement?
- A. Resource start location = home, Resource end location = office depot, resource type features = working time includes travel from last activity is checked, working time includes travel to first activity is left unchecked.
- B. Resource start location = home, Resource end location = office depot, resource type features * working time includes travel from last activity is left unchecked, working time includes travel to first activity is checked.
- C. Resource start location = office depot, Resource end location = home, resource type features * working time includes travel from last activity is checked, working time includes travel to first activity is left unchecked.
- D. Resource start location = home, Resource end location = home, resource type features = working time includes travel from last activity is checked, working time includes travel to first act left unchecked.
Answer: A
NEW QUESTION 83
A customer is about to begin testing both REST and SOAP OFSC API calls during their implementation process and needs to set up an Application for API authentication.
Their intention is to only use the APIs for transferring data to and from their middleware system and not for use for any custom mobile application.
Identify the correct way to register that middleware Application within OFSC.
- A. Register the Application, specifying the OFSC token service, and authenticate using JWT assertion.
- B. Register the Application within the API Access tab of the authentication-oriented User Type.
- C. Register the Application, specifying an external token service and uploading the certificate.
- D. Register the Application and authenticate using the Client ID/Client Secret
Answer: B
NEW QUESTION 84
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